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Commitment to Quality, Health, Safety & Environment

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QHSE

At SMEET, we prioritize total quality management and occupational health and safety at every level of our operations. Our integrated QHSSE approach ensures high-performance standards, environmental sustainability, and safe work environments. We adopt proactive risk assessments, regular inspections, and continuous quality improvement practices to maintain excellence across all divisions.

Total Quality Management (TQM)

We embed quality into every stage of our product and service lifecycle. Our QA/QC teams lead the way in setting benchmarks for performance, implementing customer-focused planning, and using feedback-driven insights to enhance effectiveness. From ready-mix to precast, all operations align with strategic business requirements and are backed by competent personnel and advanced planning.

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Committed to eco-conscious innovation in every project

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SMEET is ISO 14001:2015 certified and operates with a strong focus on eco-friendly practices. We monitor the environmental impact of our products, implement robust waste management systems, and ensure full compliance with regulatory standards. Our environmental solutions contribute directly to Qatar’s sustainability goals and demonstrate our commitment to greener construction practices.

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Risk Management Excellence

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We take a systematic, ISO 31000-based approach to identifying, assessing, and managing risks across all business functions. With a strong emphasis on emergency readiness, worker safety, and operational efficiency, our risk management ensures that every process protects both people and performance.

Customer Relationship
Management (CRM)

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As a customer-focused organization, SMEET has a structured system for understanding customer needs, capturing feedback, and resolving concerns efficiently. We value both internal and external customers, encouraging active workforce involvement in improving experiences and satisfaction. Our team is empowered through continuous training to ensure excellence in customer service delivery.